Privacy policy

Draft. Last updated 12th November 2026.

Who we are

Trade Quote Works is run by Darren Brown trading as Trade Quote Works, 13A Folly View, Stanstead Abbotts, Hertfordshire, SG12 8AY. We are the data controller for the personal information described here. Our ICO registration number is [ICO NUMBER]. You can contact us at info@tradequoteworks.co.uk or on 07850 968594.

What we collect

When you fill in our enquiry form we collect your name, business name, mobile number, email address and anything you choose to tell us. When you use our service we also hold the job details you send us, which can include your customer's name, address and contact details, plus our invoices to you and your payment records.

Why we use it and our lawful basis

We use your details to reply to your enquiry and to provide the quotes you ask for. Our lawful basis is taking steps to enter into, or to perform, a contract with you. We keep invoices and payment records because the law requires it. For your customers' details, you are the controller and we act as your processor: we only use them to write the quote you have asked for, and for no other purpose.

Marketing

We will only send you marketing emails or texts if you have agreed to them, or if you are an existing customer and we are telling you about similar services of ours. Every message gives you a simple way to opt out, and you can opt out at any time by emailing us. We never sell your details.

Who we share it with

We use a small number of trusted providers to run the service: our website host, our form handling service (Web3Forms), our email provider and our accounting tools. They only process your information on our instructions. Some of these providers may store data outside the UK. Where they do, we rely on appropriate safeguards such as UK adequacy regulations or the UK International Data Transfer Agreement.

How long we keep it

Enquiries that do not lead to work are deleted after 12 months. Job details and quotes are kept for 12 months after the quote is sent, unless you ask us to delete them sooner. Invoices and payment records are kept for 6 years for tax purposes.

Browser trial

The free quote trial runs in your browser. A business profile is saved in that browser only. Files you attach and the job you type are not uploaded to us. The trial does not send an enquiry.

Cookies

This website does not use tracking or advertising cookies. If we ever add them, we will ask for your consent first.

Your rights

You can ask to see, correct or delete your information, ask us to limit how we use it, object to how we use it, or ask for a copy to take elsewhere. Email info@tradequoteworks.co.uk and we will reply within 1 month.

Complaints

If you are unhappy with how we have handled your information, please tell us first. You also have the right to complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.